Refund policy

7-Day Return & Refund Policy

At The Easy Store, customer satisfaction is our priority. We want you to shop with confidence.

Return Period: You may request a return within 7 days of receiving your order.

Eligibility for Returns:

  • Products must be unused, undamaged, and returned in their original packaging.

  • Proof of purchase or order confirmation is required.

  • Items that are damaged, defective, or incorrectly delivered are eligible for return review.

Non-Returnable Items:

  • Used or damaged products not caused by a manufacturing defect.

  • Items marked as non-returnable on the product page.

  • Products that cannot be returned for hygiene or safety reasons, where applicable by law.

Refunds:
Once your returned product has been received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to the original payment method, subject to the payment provider's processing time.

Return Shipping:
If the product is defective, damaged, or incorrectly delivered, The Easy Store will cover reasonable return shipping costs. For other eligible returns, return shipping costs may be the customer's responsibility, where permitted by law.

How to Request a Return:
Contact our customer support team with your order number and the reason for your return. We will provide the next steps.

Contact Us:
For return or refund assistance, please contact The Easy Store through the contact details provided on our website.

We reserve the right to review return requests in accordance with this policy and applicable consumer protection laws.